Shipping & Returns

    Please know before ordering products, thank you!
  • Important Warning! Because the transportation speed is not under our effective control, we do not promise the delivery time for all orders (including all registered air mail / EMS / Express). Even if the delivery time is displayed on the order page,delivery time is for reference only! We will not bear any loss from the buyer due to the delivery time and will not accept the refund request!

  • At EasyLap Mart, we accept and ship orders all over the world.

  • We ship orders Fast: Most of the time, we ship out orders within 2-3 working days (Except weekends or during holiday breaks in China).

  • We only sell what we physically have in stock.

  • We promise to refund all the money to you if we cannot ship your order. Unlike other online shop, they refund with gift cards.

Shipping Cost

Shipping cost will be shown on the "shopping cart page".


DEMO Screen:

Click here to show the large image.


Shipping Methods

We provide 2 types of shipping method by Local Post Office.


When you go through the checkout, there will be a selection menu for you to choose the preferred shipping method:

*** If you would like to use other kind of shipping method, please contact us, we will try our best to help you.


Registered Air mail / Air parcel Delivery time is for reference only!
  • Ordinary Post office mailing service.
  • It is cheaper, but slower then EMS.
  • Shipment tracking updates is not as efficient as EMS.
  • No details of tracking is provided except the departure date and arrival date of your parcel

    Speed Post EMS (Express Mail Service) Delivery time is for reference only!
  • Reputable express services, it is fast and reliable.
  • Higher in cost, compare to Registered Air mail / Air parcel method.
  • Shipment tracking provides more detailed information, such as the date which the item goes through the customs department, or which branch office it arrived at, etc.

Delivery day(s)

Asia

America

South America

Europe

Middle East

Speed Post EMS

1-3

3-7

7-10

3-7

4-10

Registered Air Parcel

4-6

7-18

8-25

6-21

8-21


Packing Your Order
  • Please note that all items that contain electronic parts are tested to make sure they are working properly before we ship them to our customers. Therefore, you will find that the packing of product might have been opened previously and re-packed.

  • As soon as we received payment and have confirmed your order. We will pack your ordered items with layers of bubbles and/or foam protection and then will be placed in strong cardboard boxes. We always try our best in packing your items, to ensure that your received items are in perfect working order.

  • Because the carton box and protection material has its own weight, you will notice the final shipping weight in shipping cost calculation will have an added "packaging weight".

Refund Policy
  • You can have a full refund if you cancel the order before we ship it.

  • Or in the situation of the item(s) is / are out of stock.

Return and Exchange

Please note that all items that contains electronic parts are tested to make sure they are working properly before we ship them to our customers. Therefore, you will find that the packing of product might have been opened previously and re-packed.


Our return / exchange policy is very simple. If the item we sent you is defective when you received the shipment from us (NOT AFTER USE), you can report to us by email for return / exchange / refund arrangement.


Requests for returns or exchange and reports of missing and/or damaged parts must be received within 7 days of your receipt of merchandise. We reserve the rights to deny requests received after the 7 days.


Items returned must be in brand new condition with the packing slips, manuals, accessories and all other items intact in original packaging. Returned merchandise must be received from our customer before we will process and ship out any replacement.


All merchandise should be returned to us by shipping carriers with a safe and a secure method which provides us with a proof of shipment (just in case your item does not reach us. So you can check with your local shipping carrier.) We will not be responsible for the loss of any returned merchandise in the process of shipping.


Shipping and handling charges for all orders are non-refundable, as we have paid the Post Office / Courier to send the shipment and they will NOT refund the postage cost back to us after they processed the shipment. We apologize; please forgive us for this issue.


The customer will be responsible for the returned shipping cost to send the product back to us. For returned merchandise that is found to be genuinely defective, we ship out the replacement for free (we will pay for the replacement shipping cost) and will not charge any additional shipping and handling fees.




* We reserve the right to return merchandise to its customer and not refund any money, if we in our opinion deem that the merchandise has been used, crashed, abused, misused or modified in any form, or has been damaged by water, dust, or other contaminants.


** Please inspect the product when you received the shipment, identified any issue and report to us BEFORE you try to use it. Please also check over the product and make sure they are all good every time before use.


*** Return / exchange / refund is not allowed if the item has been used or flown.

**** These terms are applied to all sales made from our web site, email, or fax. If you do not agree to our terms, please kindly do not place the order. We reserve the right to amend this policy without any further notification.